Digital Marketing Commentary (Now With 15% More Snark!)

July 14, 2011

you go, jetblue

Filed under: Digital Media, facebook, social media — jilliantate @ 9:18 am

Yesterday, one of my colleagues sent out an all-staff email letting us know about the JetBlue Carmageddon flyover.

At the same time, multiple extremely popular people on my Facebook friends list posted the link:

multiple links to the JetBlue promo

I wonder if JetBlue monitored how much social media exposure they got for that publicity stunt? Regardless, today, the flights are sold out:

I can’t wait to see the AdAge articles on this next week.

January 26, 2011

Facebook Sponsored Stories: You Are Now Endorsing Any Brand You Mention

Filed under: facebook, social media, Uncategorized — Tags: , , — jilliantate @ 9:21 pm

I wrote the below as a comment to David Berkowitz’ post on Mashable about Facebook’s Sponsored Stories.

David, did you see this article?
I was really surprised to see All Things D’s editorial take on this new program. I agree with your statement in your op-ed that your initial posts on Facebook “come from the heart”. In their initial posts, users, like you, are choosing to mention their association with a brand. The Sponsored Stories crosses that line from mentioning association to full-on endorsement. I may post that I’m at a Starbucks because I freely associate and identify with that brand’s image, but that doesn’t mean I want Starbucks to make that look like a recommendation to my friends. Also, I know most of my friends may miss my initial post in their Feeds, and blowing it up into a full on ad makes it very difficult to miss, and much less of the casual, organic mention I meant it to be.

As a user, I agree there should be an opt out. But as a marketer, I’m ready to get client ads up on there the second the option opens up to me in the self-service ads center. This is actually a fantastic fit for a brand who interacts well with people on their Facebook page, since engaging their customers in dialogue will give them lots of stories to sponsor. This could be part of really big Facebook strategies, and could help close the gap between paid and organic marketing on social media. It’s tough NOT to like it from a purely marketing standpoint.

September 2, 2010

Tempur-Pedic’s CEO Talks About Their Facebook Page

Filed under: Digital Media, direct response, facebook, social media — jilliantate @ 10:03 am

In this video, Mark Sarvary, CEO of Tempur-Pedic, talks about the integrated strategy his company took. Their commercial, “Ask Me”, told consumers to ask on Facebook, Twitter and YouTube about the company’s mattresses. “Ask me about my Tempur-Pedic!”

But what if you don’t know which of your friends have a Tempur-Pedic bed? That’s why, when “Ask Me” launched, I initiated a strategy to catch all those TV driven consumers. We had set up a Facebook page and a YouTube channel for the client back in Q2 2008, but neither was gaining the kind of popularity that would make them central hubs for conversation. Knowing that a brand’s Facebook page needs a certain critical mass, we applied our usual DR media buying tactics to drive more users to that page. Using a combination of site-wide “become a fan” ads (which were less expensive than homepage ads), and the inherent evangelism in the product, IMS drove almost ten thousand new fans to the Facebook page inside of three months.

Now, when consumers shopping for a mattress go to “Ask Me”, they find a vibrant Tempur-Pedic Facebook page, with 13,000+ “likes”, where they can ask their questions and read other owners real, uncensored stories. In this video from February, when the page was just over 10,000 fans, CEO Mark Sarvary talks about how more and more people are coming to that Facebook page every day, and how that fits in with the overall Tempur-Pedic strategy.

If the video doesn’t show up, above, it’s here on CNBC.com”

Theme: Silver is the New Black. Blog at WordPress.com.

Follow

Get every new post delivered to your Inbox.