http://jilliantate.com/2009/08/06/best-buy-twitter-advertising-fail/ Jillian Tate, Director of Digital Strategy at Integrated Media Solutions, talks about using the Interwebs for evil advertising purposes Sun, 25 Dec 2011 23:43:57 +0000 hourly 1 http://wordpress.com/ http://jilliantate.com/2009/08/06/best-buy-twitter-advertising-fail/#comment-174 Mon, 18 Apr 2011 04:29:18 +0000 http://jilliantate.com/?p=22#comment-174 O14sne Good point. I hadn’t thouhgt about it quite that way.

]]> http://jilliantate.com/2009/08/06/best-buy-twitter-advertising-fail/#comment-110 Thu, 03 Dec 2009 05:10:30 +0000 http://jilliantate.com/?p=22#comment-110 Now that the holidays are here, Twelpforce is failing massively from an operational standpoint. They can’t take any personal information, so they can’t comment on your customer service issue. They can only refer you to Twelpforce@bestbuy.com, for which they are now quoting 48-72 hour turnaround time at best. Or they can send you to the 1-888-BestBuy phone number, where hold times are frequently exceeding 30 minutes. Twelpforce’s stock reply is “sorry, we are VERY busy.” Your lack of planning now becomes my emergency? No, I’m shopping online this Christmas.

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